Shipping and Returns

Thank you for shopping with Daylesford Apothecary. 

Shipping:

Online Orders: All orders will be dispatched within 4-5 business days of being placed. Shipping is then 3-4 days within Australia.

Shipping cost is $10 flat-rate for retail orders

Wholesale: Due to the handmade nature of our products, most wholesale orders are made-to-order which means there could be up to 5 business days before being dispatched. Shipping will then average 3-4 days within Australia.

Shipping for wholesale orders will depend on the quantity/weight of product ordered.

Refunds:

Due to the nature of our products we cannot offer refunds on our products unless they are damaged or otherwise compromised. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and provide you with replacements. 

Please don't hesitate to contact us with any questions at hello@daylesfordapothecary.com.